How to Obtain Medical Records, Itemized Bills & Radiology from Intermountain Health (Utah, Idaho, Nevada, Colorado, Montana & Wyoming)
Intermountain Health operates 33 hospitals across the Mountain West, having merged with SCL Health across Colorado and Montana.
Intermountain Health (Utah, Idaho, Nevada, Colorado, Montana & Wyoming) Record Retrieval Profile
- ROI Processing Model
- Intermountain Health Centralized Health Information Management (HIM)
- Primary States & Statutory Jurisdiction
- UT, ID, NV, CO, MT, WY
- Critical Retrieval & Subpoena Notes
- In Utah, Utah Code § 78B-5-618 caps electronic record copies at 50% of the paper per-page rate up to $150 maximum.
The 3-Department Routing Split at Intermountain Health (Utah, Idaho, Nevada, Colorado, Montana & Wyoming)
A standard medical record request sent only to Health Information Management (HIM) will almost never return itemized billing ledgers or native DICOM imaging. Below is how Intermountain Health (Utah, Idaho, Nevada, Colorado, Montana & Wyoming) separates record production across three distinct units:
| Department Unit | Document Deliverable | Routing & Retrieval Protocol |
|---|---|---|
| 1. Clinical HIM / Release of Information | Discharge Summaries, Operative Notes, ED Nursing Logs, Labs | Intermountain Health Centralized Release of Information (Covers Intermountain Medical Center Murray, LDS Hospital, Primary Children's, Utah Valley, McKay-Dee, St. George + former SCL Health hospitals in CO/MT: Saint Joseph Denver, Lutheran, Good Samaritan, St. Mary's, St. Vincent Billings) |
| 2. Patient Financial Services (Billing) | Itemized UB-04 (Facility) & CMS-1500 (Physician) Ledgers with CPT/ICD-10 | Intermountain Health Patient Financial Services |
| 3. Radiology Film Library (PACS) | Native DICOM Imaging Studies (MRI, CT, X-Ray, Ultrasound) | Intermountain Medical Imaging Film Library |
State Statutory Copying Fee Caps Governing Intermountain Health (Utah, Idaho, Nevada, Colorado, Montana & Wyoming)
While direct-to-patient requests under 45 CFR § 164.524(c)(4) qualify for the federal cost-based labor rate, third-party attorney and subpoena requests to Intermountain Health (Utah, Idaho, Nevada, Colorado, Montana & Wyoming) are governed by the statutory per-page fee schedule of the state where treatment was rendered:
Utah Code Ann. § 78B-5-618 • 30 calendar days
Idaho Code § 39-1394 • 30 calendar days
Nev. Rev. Stat. § 629.061 • 30 calendar days (or 20 working days for in-state requests)
Colo. Rev. Stat. § 25-1-801 & 6 CCR 1011-1 • 30 calendar days (10 days for inpatient discharge inspection)
Mont. Code Ann. § 50-16-540 & § 50-16-816 • 30 calendar days
Wyo. Stat. Ann. § 35-2-611 • 30 calendar days