How to Obtain Medical Records, Itemized Bills & Radiology from St. Joseph Hospital / Providence St. Joseph Health
Because 'St. Joseph Hospital' includes both the 51-hospital Providence St. Joseph Health system (spanning California, Washington, Oregon, Texas, Alaska, Montana, and New Mexico) as well as major regional St. Joseph hospitals (such as Dignity Health St. Joseph's in Phoenix, BayCare St. Joseph's in Tampa, and St. Joseph's Health in Syracuse/Paterson), specifying the city and state of treatment ensures immediate routing to the right custodian.
St. Joseph Hospital / Providence St. Joseph Health Record Retrieval Profile
- ROI Processing Model
- Regional Release of Information (ROI) Desks & Contracted ROI Vendors
- Primary States & Statutory Jurisdiction
- CA, WA, OR, TX, AK, MT, NM, NY, AZ, FL
- Critical Retrieval & Subpoena Notes
- Specify the exact city and state of the St. Joseph Hospital campus on /order so our team dispatches to the correct regional HIM and billing desk.
The 3-Department Routing Split at St. Joseph Hospital / Providence St. Joseph Health
A standard medical record request sent only to Health Information Management (HIM) will almost never return itemized billing ledgers or native DICOM imaging. Below is how St. Joseph Hospital / Providence St. Joseph Health separates record production across three distinct units:
| Department Unit | Document Deliverable | Routing & Retrieval Protocol |
|---|---|---|
| 1. Clinical HIM / Release of Information | Discharge Summaries, Operative Notes, ED Nursing Logs, Labs | Hospital Campus HIM Release of Information (Providence St. Joseph Health on West Coast/TX vs. regional St. Joseph hospitals in AZ/FL/NY/KY) |
| 2. Patient Financial Services (Billing) | Itemized UB-04 (Facility) & CMS-1500 (Physician) Ledgers with CPT/ICD-10 | Patient Financial Services / Revenue Cycle Department |
| 3. Radiology Film Library (PACS) | Native DICOM Imaging Studies (MRI, CT, X-Ray, Ultrasound) | Hospital Campus Radiology Film Library |
State Statutory Copying Fee Caps Governing St. Joseph Hospital / Providence St. Joseph Health
While direct-to-patient requests under 45 CFR § 164.524(c)(4) qualify for the federal cost-based labor rate, third-party attorney and subpoena requests to St. Joseph Hospital / Providence St. Joseph Health are governed by the statutory per-page fee schedule of the state where treatment was rendered:
Cal. Health & Safety Code § 123110, Cal. Evid. Code § 1158 & § 1563 • 15 calendar days for copies under Cal. Health & Safety Code § 123110(b) (5 working days for pre-suit attorney inspection under Evid. Code § 1158)!
RCW 70.02.010(38), RCW 70.02.080 & WAC 246-08-400 • 15 working days after receipt of written request under RCW 70.02.080(1)!
Or. Rev. Stat. § 192.563 • 30 calendar days
Tex. Health & Safety Code § 241.154 (Hospitals) & 22 TAC § 165.2 (Physicians) • 15 business days after receipt of request and fee under Tex. Health & Safety Code § 241.154(b)!
Alaska Stat. § 18.23.005 • 30 calendar days (HIPAA baseline)
Mont. Code Ann. § 50-16-540 & § 50-16-816 • 30 calendar days
N.M. Stat. Ann. § 14-6-1 & 16.10.17 NMAC • 30 calendar days
N.Y. Pub. Health Law § 18 & § 17 • 10 days to provide inspection; reasonable time (30 days max) for copies
Ariz. Rev. Stat. § 12-2295 & § 12-2293 • 30 calendar days (HIPAA baseline)
Fla. Stat. § 395.3025 (Hospitals) & § 456.057 / Fla. Admin. Code 64B8-10.003 (Physicians) • Within a 'timely manner' / 30 days max under HIPAA