How to Obtain Medical Records, Itemized Bills & Radiology from Emory Healthcare (Emory University Hospital & Clinics)
Emory Healthcare is Georgia's largest academic health system, encompassing Emory University Hospital, Emory University Hospital Midtown, Emory Saint Joseph's Hospital, Emory Decatur Hospital, and The Emory Clinic. Under Georgia law (O.C.G.A. § 31-33-2 & § 31-33-3), third-party attorney requests are governed by the Georgia Department of Community Health annual CPI fee schedule, while SSDI/SSI disability requests qualify for Georgia's statutory free-copy exemption.
Emory Healthcare (Emory University Hospital & Clinics) Record Retrieval Profile
- ROI Processing Model
- Centralized Emory Healthcare Health Information Management (HIM) / Outsourced ROI Partner (Datavant/Ciox)
- Primary States & Statutory Jurisdiction
- GA
- Critical Retrieval & Subpoena Notes
- When requesting records for a personal injury or medical malpractice case from Emory, specify whether treatment occurred at an inpatient Emory Hospital facility or an outpatient Emory Clinic practice so both the UB-04 and CMS-1500 billing ledgers are captured.
The 3-Department Routing Split at Emory Healthcare (Emory University Hospital & Clinics)
A standard medical record request sent only to Health Information Management (HIM) will almost never return itemized billing ledgers or native DICOM imaging. Below is how Emory Healthcare (Emory University Hospital & Clinics) separates record production across three distinct units:
| Department Unit | Document Deliverable | Routing & Retrieval Protocol |
|---|---|---|
| 1. Clinical HIM / Release of Information | Discharge Summaries, Operative Notes, ED Nursing Logs, Labs | Emory Healthcare HIM Release of Information (Covers Emory University Hospital, Emory Midtown, Emory Saint Joseph's, Emory Johns Creek, Emory Decatur) |
| 2. Patient Financial Services (Billing) | Itemized UB-04 (Facility) & CMS-1500 (Physician) Ledgers with CPT/ICD-10 | Emory Healthcare Patient Financial Services (UB-04 Hospital & Emory Clinic CMS-1500 Itemized Statements) |
| 3. Radiology Film Library (PACS) | Native DICOM Imaging Studies (MRI, CT, X-Ray, Ultrasound) | Emory Radiology Film Library (DICOM CD / PowerShare Cloud Transfer) |
State Statutory Copying Fee Caps Governing Emory Healthcare (Emory University Hospital & Clinics)
While direct-to-patient requests under 45 CFR § 164.524(c)(4) qualify for the federal cost-based labor rate, third-party attorney and subpoena requests to Emory Healthcare (Emory University Hospital & Clinics) are governed by the statutory per-page fee schedule of the state where treatment was rendered: