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Premier Southern California Academic Health System • Multi-Department ROI Routing Guide
How to Obtain Medical Records, Itemized Bills & Radiology from UCLA Health (Ronald Reagan UCLA Medical Center & UCLA Santa Monica)
UCLA Health is one of Southern California's leading academic medical systems and Level I Trauma Centers.
Verified HIM & Release-of-Information Architecture
UCLA Health (Ronald Reagan UCLA Medical Center & UCLA Santa Monica) Record Retrieval Profile
- ROI Processing Model
- UCLA Health Information Management Services (HIMS) & Legal Subpoena Desk
- Primary States & Statutory Jurisdiction
- CA
- Critical Retrieval & Subpoena Notes
- Under California Health & Safety Code § 123110(b), California hospitals must transmit requested copies within 15 days of receiving a compliant request, and California Evidence Code § 1158 strictly limits clerical and per-page fees for attorney requests.
The 3-Department Routing Split at UCLA Health (Ronald Reagan UCLA Medical Center & UCLA Santa Monica)
A standard medical record request sent only to Health Information Management (HIM) will almost never return itemized billing ledgers or native DICOM imaging. Below is how UCLA Health (Ronald Reagan UCLA Medical Center & UCLA Santa Monica) separates record production across three distinct units:
| Department Unit | Document Deliverable | Routing & Retrieval Protocol |
|---|---|---|
| 1. Clinical HIM / Release of Information | Discharge Summaries, Operative Notes, ED Nursing Logs, Labs | UCLA Health HIMS Release of Information (Ronald Reagan UCLA Medical Center, UCLA Santa Monica Medical Center, Resnick Neuropsychiatric Hospital & UCLA Clinics) |
| 2. Patient Financial Services (Billing) | Itemized UB-04 (Facility) & CMS-1500 (Physician) Ledgers with CPT/ICD-10 | UCLA Health Patient Business Services (Hospital & UCLA Faculty Practice Group Billing) |
| 3. Radiology Film Library (PACS) | Native DICOM Imaging Studies (MRI, CT, X-Ray, Ultrasound) | UCLA Radiology Image Management Library |
Post-Ciox v. Azar Statutory Fee Jurisdiction
State Statutory Copying Fee Caps Governing UCLA Health (Ronald Reagan UCLA Medical Center & UCLA Santa Monica)
While direct-to-patient requests under 45 CFR § 164.524(c)(4) qualify for the federal cost-based labor rate, third-party attorney and subpoena requests to UCLA Health (Ronald Reagan UCLA Medical Center & UCLA Santa Monica) are governed by the statutory per-page fee schedule of the state where treatment was rendered: