How to Obtain Medical Records, Itemized Bills & Radiology from Northwestern Medicine (Northwestern Memorial Hospital Chicago & Suburbs)
Northwestern Medicine is Chicago's premier academic health system, anchored by Northwestern Memorial Hospital in Streeterville and 10+ suburban hospitals across Cook, DuPage, Lake, Kane, McHenry, and DeKalb counties.
Northwestern Medicine (Northwestern Memorial Hospital Chicago & Suburbs) Record Retrieval Profile
- ROI Processing Model
- Northwestern Medicine Health Information Management (HIM) Centralized ROI
- Primary States & Statutory Jurisdiction
- IL
- Critical Retrieval & Subpoena Notes
- Under 735 ILCS 5/8-2001(d-5), Illinois electronic medical record per-page charges are statutorily capped at 50% of the paper per-page rate established annually by the Illinois Comptroller.
The 3-Department Routing Split at Northwestern Medicine (Northwestern Memorial Hospital Chicago & Suburbs)
A standard medical record request sent only to Health Information Management (HIM) will almost never return itemized billing ledgers or native DICOM imaging. Below is how Northwestern Medicine (Northwestern Memorial Hospital Chicago & Suburbs) separates record production across three distinct units:
| Department Unit | Document Deliverable | Routing & Retrieval Protocol |
|---|---|---|
| 1. Clinical HIM / Release of Information | Discharge Summaries, Operative Notes, ED Nursing Logs, Labs | Northwestern Medicine HIM Release of Information (Northwestern Memorial Chicago, Central DuPage, Lake Forest, Delnor, Huntley, McHenry, Woodstock, Palos, Kishwaukee, Marianjoy) |
| 2. Patient Financial Services (Billing) | Itemized UB-04 (Facility) & CMS-1500 (Physician) Ledgers with CPT/ICD-10 | Northwestern Medicine Patient Financial Services |
| 3. Radiology Film Library (PACS) | Native DICOM Imaging Studies (MRI, CT, X-Ray, Ultrasound) | Northwestern Medicine Diagnostic Imaging Film Library |
State Statutory Copying Fee Caps Governing Northwestern Medicine (Northwestern Memorial Hospital Chicago & Suburbs)
While direct-to-patient requests under 45 CFR § 164.524(c)(4) qualify for the federal cost-based labor rate, third-party attorney and subpoena requests to Northwestern Medicine (Northwestern Memorial Hospital Chicago & Suburbs) are governed by the statutory per-page fee schedule of the state where treatment was rendered: