How to Obtain Medical Records, Itemized Bills & Radiology from Northwell Health (Long Island Jewish, North Shore University Hospital, Lenox Hill, Staten Island)
Northwell Health is New York State's largest healthcare provider, operating 21+ hospitals across Long Island, Manhattan, Queens, Staten Island, and Westchester.
Northwell Health (Long Island Jewish, North Shore University Hospital, Lenox Hill, Staten Island) Record Retrieval Profile
- ROI Processing Model
- Northwell Health Centralized HIM Release of Information & Campus HIM Desks
- Primary States & Statutory Jurisdiction
- NY
- Critical Retrieval & Subpoena Notes
- Under New York Public Health Law § 18, paper copies are capped at $0.75/pg, and New York CPLR § 3122(a)(2) requires any attorney subpoena served on Northwell to be accompanied by a patient-signed HIPAA release.
The 3-Department Routing Split at Northwell Health (Long Island Jewish, North Shore University Hospital, Lenox Hill, Staten Island)
A standard medical record request sent only to Health Information Management (HIM) will almost never return itemized billing ledgers or native DICOM imaging. Below is how Northwell Health (Long Island Jewish, North Shore University Hospital, Lenox Hill, Staten Island) separates record production across three distinct units:
| Department Unit | Document Deliverable | Routing & Retrieval Protocol |
|---|---|---|
| 1. Clinical HIM / Release of Information | Discharge Summaries, Operative Notes, ED Nursing Logs, Labs | Northwell Health HIM Release of Information (North Shore Univ. Hospital, LIJ, Lenox Hill, Staten Island Univ. Hospital, South Shore, Huntington, Phelps, Northern Westchester) |
| 2. Patient Financial Services (Billing) | Itemized UB-04 (Facility) & CMS-1500 (Physician) Ledgers with CPT/ICD-10 | Northwell Health Corporate Financial Services (Lake Success / Westbury NY) |
| 3. Radiology Film Library (PACS) | Native DICOM Imaging Studies (MRI, CT, X-Ray, Ultrasound) | Northwell Health Imaging / Hospital Radiology Film Library |
State Statutory Copying Fee Caps Governing Northwell Health (Long Island Jewish, North Shore University Hospital, Lenox Hill, Staten Island)
While direct-to-patient requests under 45 CFR § 164.524(c)(4) qualify for the federal cost-based labor rate, third-party attorney and subpoena requests to Northwell Health (Long Island Jewish, North Shore University Hospital, Lenox Hill, Staten Island) are governed by the statutory per-page fee schedule of the state where treatment was rendered: