How to Obtain Medical Records, Itemized Bills & Radiology from Cleveland Clinic (Ohio & Florida Health System)
Cleveland Clinic operates its main academic campus in Cleveland, 15+ regional hospitals across Northeast Ohio, and 5 hospitals in Southeast Florida (Cleveland Clinic Weston, Martin North/South, Tradition, and Indian River).
Cleveland Clinic (Ohio & Florida Health System) Record Retrieval Profile
- ROI Processing Model
- Cleveland Clinic Health Information Management (HIM) Release of Information
- Primary States & Statutory Jurisdiction
- OH, FL, NV
- Critical Retrieval & Subpoena Notes
- For Ohio Cleveland Clinic visits, Ohio Rev. Code § 3701.741(C)(1) mandates one free copy of medical records for SSDI, SSI, Medicaid, or Ohio Bureau of Workers' Compensation claims.
The 3-Department Routing Split at Cleveland Clinic (Ohio & Florida Health System)
A standard medical record request sent only to Health Information Management (HIM) will almost never return itemized billing ledgers or native DICOM imaging. Below is how Cleveland Clinic (Ohio & Florida Health System) separates record production across three distinct units:
| Department Unit | Document Deliverable | Routing & Retrieval Protocol |
|---|---|---|
| 1. Clinical HIM / Release of Information | Discharge Summaries, Operative Notes, ED Nursing Logs, Labs | Cleveland Clinic HIM Release of Information (Main Campus, Akron General, Fairview, Hillcrest, Mercy & Cleveland Clinic Florida Weston/Martin/Indian River) |
| 2. Patient Financial Services (Billing) | Itemized UB-04 (Facility) & CMS-1500 (Physician) Ledgers with CPT/ICD-10 | Cleveland Clinic Patient Financial Services |
| 3. Radiology Film Library (PACS) | Native DICOM Imaging Studies (MRI, CT, X-Ray, Ultrasound) | Cleveland Clinic Imaging Institute Film Library |
State Statutory Copying Fee Caps Governing Cleveland Clinic (Ohio & Florida Health System)
While direct-to-patient requests under 45 CFR § 164.524(c)(4) qualify for the federal cost-based labor rate, third-party attorney and subpoena requests to Cleveland Clinic (Ohio & Florida Health System) are governed by the statutory per-page fee schedule of the state where treatment was rendered:
Ohio Rev. Code § 3701.741 & § 3701.742 (Annual CPI Adjustment) • 30 calendar days
Fla. Stat. § 395.3025 (Hospitals) & § 456.057 / Fla. Admin. Code 64B8-10.003 (Physicians) • Within a 'timely manner' / 30 days max under HIPAA
Nev. Rev. Stat. § 629.061 • 30 calendar days (or 20 working days for in-state requests)