How to Obtain Medical Records, Itemized Bills & Radiology from Baylor Scott & White Health (Dallas, Fort Worth, Temple & Austin)
Baylor Scott & White Health is the largest non-profit healthcare system in Texas, operating more than 50 hospitals across North and Central Texas.
Baylor Scott & White Health (Dallas, Fort Worth, Temple & Austin) Record Retrieval Profile
- ROI Processing Model
- Baylor Scott & White Health Centralized HIM Release of Information / Datavant
- Primary States & Statutory Jurisdiction
- TX
- Critical Retrieval & Subpoena Notes
- Under Tex. Health & Safety Code § 241.154(b), Texas hospitals must provide requested records within 15 business days of receiving the authorization and statutory fee.
The 3-Department Routing Split at Baylor Scott & White Health (Dallas, Fort Worth, Temple & Austin)
A standard medical record request sent only to Health Information Management (HIM) will almost never return itemized billing ledgers or native DICOM imaging. Below is how Baylor Scott & White Health (Dallas, Fort Worth, Temple & Austin) separates record production across three distinct units:
| Department Unit | Document Deliverable | Routing & Retrieval Protocol |
|---|---|---|
| 1. Clinical HIM / Release of Information | Discharge Summaries, Operative Notes, ED Nursing Logs, Labs | BSW Health Centralized HIM Release of Information (Covers Baylor University Medical Center Dallas, BSW All Saints Fort Worth, BSW Medical Center Temple, Round Rock, Plano, Grapevine, Hillcrest) |
| 2. Patient Financial Services (Billing) | Itemized UB-04 (Facility) & CMS-1500 (Physician) Ledgers with CPT/ICD-10 | Baylor Scott & White Patient Financial Services (Hospital UB-04 & HealthTexas Provider Network / Clinic CMS-1500) |
| 3. Radiology Film Library (PACS) | Native DICOM Imaging Studies (MRI, CT, X-Ray, Ultrasound) | BSW Diagnostic Imaging Film Library |
State Statutory Copying Fee Caps Governing Baylor Scott & White Health (Dallas, Fort Worth, Temple & Austin)
While direct-to-patient requests under 45 CFR § 164.524(c)(4) qualify for the federal cost-based labor rate, third-party attorney and subpoena requests to Baylor Scott & White Health (Dallas, Fort Worth, Temple & Austin) are governed by the statutory per-page fee schedule of the state where treatment was rendered: