45 CFR § 164.524 & § 164.508 HIPAA Compliant
USMedicalRecords.comNationwide Medical Record Retrieval
PR Statutory Authority: Ley Núm. 194-2000 (24 L.P.R.A. § 3041 et seq. — Carta de Derechos y Responsabilidades del Paciente) & 45 CFR § 164.524

Puerto Rico Medical Record Retrieval, Statutory Copying Fee Caps & Subpoena Rules (Ley Núm. 194-2000 (24 L.P.R.A. § 3041 et seq. — Carta de Derechos y Responsabilidades del Paciente) & 45 CFR § 164.524)

Complete guide to Puerto Rico medical record retrieval, comparing the Federal HIPAA Patient Rate (45 CFR § 164.524) against Puerto Rico's third-party copying fee caps under Ley Núm. 194-2000 (24 L.P.R.A. § 3041 et seq. — Carta de Derechos y Responsabilidades del Paciente) & 45 CFR § 164.524 (post-Ciox Health v. Azar), mandatory 15 to 30 calendar days (5 days for inpatient discharge summary under Ley 194-2000) response deadlines, and P.R. R. Evid. 902(K) & Rule 40 P.R. Rules of Civil Procedure (Tribunal de Primera Instancia Subpoena Duces Tecum) trial authentication.

Verified Puerto Rico Statutory Compliance Matrix

Puerto Rico (PR) Medical Record Laws at a Glance

Governing Fee Statute
Ley Núm. 194-2000 (24 L.P.R.A. § 3041 et seq. — Carta de Derechos y Responsabilidades del Paciente) & 45 CFR § 164.524
Mandatory Response Deadline
15 to 30 calendar days (5 days for inpatient discharge summary under Ley 194-2000)
State Statutory Third-Party Copying Fee Schedule (Post-Ciox v. Azar)
Patient Direct: Federal 45 CFR § 164.524 Patient Rate (~$6.50 electronic cap). Third-Party / Attorney Requests: Governed by Puerto Rico Dept. of Health Regulation & Ley 194-2000 reasonable reproduction cap ($0.75/pg paper cap; bilingual Spanish/English authorization accepted).
Custodian Affidavit & Evidence Rule
P.R. R. Evid. 902(K) & Rule 40 P.R. Rules of Civil Procedure (Tribunal de Primera Instancia Subpoena Duces Tecum)
Minimum Record Retention Rule
Minimum 5–10 years adult hospital retention; minor until age 21 (Puerto Rico legal majority is 21 under Código Civil de PR!)

Puerto Rico Medical Record Fee Comparison: Patient Direct vs. Third-Party Law Firm

Under Ciox Health, LLC v. Azar, 435 F. Supp. 3d 30 (D.D.C. 2020), the federal HIPAA “Patient Rate” applies strictly to direct-to-patient requests, while third-party attorney and insurance requests in Puerto Rico are governed by Ley Núm. 194-2000 (24 L.P.R.A. § 3041 et seq. — Carta de Derechos y Responsabilidades del Paciente) & 45 CFR § 164.524:

RequirementPatient Direct (45 CFR § 164.524)Puerto Rico Third-Party Attorney (Ley Núm. 194-2000 (24 L.P.R.A. § 3041 et seq. — Carta de Derechos y Responsabilidades del Paciente) & 45 CFR § 164.524)Puerto Rico Civil Subpoena & Affidavit
Maximum Copying & Search FeeReasonable cost-based labor only when delivered directly to patient ($0 search fee)Patient Direct: Federal 45 CFR § 164.524 Patient Rate (~$6.50 electronic cap). Third-Party / Attorney Requests: Governed by Puerto Rico Dept. of Health Regulation & Ley 194-2000 reasonable reproduction cap ($0.75/pg paper cap; bilingual Spanish/English authorization accepted).Statutory subpoena clerical & per-page limits under Ley Núm. 194-2000 (24 L.P.R.A. § 3041 et seq. — Carta de Derechos y Responsabilidades del Paciente) & 45 CFR § 164.524
Mandatory Turnaround Window15 to 30 calendar days (5 days for inpatient discharge summary under Ley 194-2000) (or 30 days federal ceiling, whichever is shorter)15 to 30 calendar days (5 days for inpatient discharge summary under Ley 194-2000)Subpoena return date + mandatory consumer notice window
Self-Authentication in CourtUncertified unless Custodian Affidavit is requestedCertified Custodian Declaration under P.R. R. Evid. 902(K) & Rule 40 P.R. Rules of Civil Procedure (Tribunal de Primera Instancia Subpoena Duces Tecum)Mandatory Custodian Affidavit or Certificate of No Records (P.R. R. Evid. 902(K) & Rule 40 P.R. Rules of Civil Procedure (Tribunal de Primera Instancia Subpoena Duces Tecum))
Tier 2 Jurisdictional Directory • County Courts, Medical Examiners & 911 EMS

Puerto Rico County Subpoena Venues, Coroner Autopsy & EMS Run Sheet Hubs

Autopsy and forensic toxicology reports, 911 paramedic Prehospital Care Reports (PCRs), and trial court civil subpoenas in Puerto Rico are governed at the county/district level. Select a county below to view its trial court subpoena venue, Medical Examiner office, and 911 EMS agency:

Hospital HIM, Billing & PACS Coverage in Puerto Rico

Major Puerto Rico Hospital Systems & Retrieval Hubs

We retrieve complete inpatient and outpatient clinical charts, UB-04 / CMS-1500 itemized billing ledgers, and DICOM radiology studies from all healthcare systems in Puerto Rico, including Centro Médico de Río Piedras (ASEM / Hospital Universitario), Hospital Auxilio Mutuo (San Juan), Metro Pavia Health System, Sistema de Salud Menonita, Hospital HIMA San Pablo Archives, VA Caribbean Healthcare System (San Juan), and regional clinics.